PRIVACY POLICY

Privacy Policy

Last updated: 10 August 2026

Vendascent Group Ltd (“Vendascent”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, submit an enquiry or otherwise interact with Vendascent Group Ltd.

1.Who We Are

Vendascent Group Ltd is a UK-based business providing luxury fragrance vending solutions to locations including shopping centres, hotels, health clubs, entertainment venues and other premium destinations.

For the purposes of UK data protection law, Vendascent Group Ltd is the data controller responsible for the personal information covered by this Privacy Policy.

Company: Vendascent Group Ltd

Website:www.vendascent.co.uk

Email:vendascentgroupltd@gmail.com

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the email address above.

2. Information We Collect

When you use our website or contact us, we may collect personal information including:

  • Your first and last name

  • Email address

  • Telephone number, if provided

  • Company or organisation name, if provided

  • Information you provide through our contact or enquiry forms

  • Correspondence between you and Vendascent Group Ltd

  • Technical information such as your IP address, browser type, device type and operating system

  • Information about how you interact with and navigate our website

  • Cookie and website analytics information, subject to your cookie preferences

We only collect information that is reasonably necessary to operate our website, respond to enquiries, provide our services and manage our business relationships.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries submitted through our website

  • Contact you regarding potential installations, partnerships or business opportunities

  • Provide information about our products and services

  • Manage relationships with customers, venues, suppliers and business partners

  • Operate, maintain and improve our website

  • Understand how visitors use our website

  • Maintain the security of our website and systems

  • Comply with legal, regulatory, accounting and other business obligations

  • Establish, exercise or defend legal claims where necessary

We do not sell your personal information to third parties.

4. Our Legal Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Consent – where you have given us permission to process your information for a particular purpose.

Contract – where processing is necessary to enter into or perform a contract with you.

Legitimate interests – where processing is reasonably necessary for the operation and development of our business and those interests are not overridden by your rights and interests.

Legal obligation – where we are required to process or retain information to comply with applicable law.

Where we rely on your consent, you may withdraw that consent at any time.

5. Contact and Enquiry Forms

When you complete a contact or enquiry form on our website, we use the information you provide to respond to your enquiry and, where appropriate, discuss our services, installations or potential business relationships with you.

Please do not submit sensitive personal information through our website unless it is necessary for your enquiry.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to provide essential website functionality and, where you provide consent, to understand how visitors interact with our website and improve their experience.

We use a cookie consent banner that allows visitors to:

  • Accept all cookies

  • Decline all non-essential cookies

  • Manage cookies and choose their preferences

Non-essential cookies are restricted until the appropriate consent has been provided.

Essential cookies may still be used where they are necessary for the website to function correctly.

You can change your cookie preferences through the cookie controls available on our website. You may also be able to control or delete cookies through your web browser settings.

7. Squarespace

Our website is built and hosted using Squarespace.

As a result, certain information relating to website visitors and website usage may be processed by Squarespace in connection with website hosting, security, functionality and analytics.

Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure that information is handled appropriately and in accordance with applicable data protection requirements.

8. Sharing Your Information

We may share personal information with trusted third parties where reasonably necessary to operate our business, including:

  • Website hosting and technology providers

  • Email and communications providers

  • Professional advisers, such as accountants, insurers and legal advisers

  • Contractors and service providers supporting our business

  • Government bodies, regulators or law enforcement authorities where required by law

We will only disclose personal information where we have an appropriate reason for doing so.

9. International Data Transfers

Some technology providers and other service providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable UK data protection law.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, regulatory, tax, accounting and legitimate business requirements.

The appropriate retention period depends on the nature of the information and our relationship with you.

When personal information is no longer required, we will delete or securely dispose of it where appropriate.

11. How We Protect Your Information

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based service can guarantee absolute security.

12. Your Data Protection Rights

Under UK data protection law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Request restriction of processing

  • Object to certain types of processing

  • Request transfer of your information where applicable

  • Withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact:

vendascentgroupltd@gmail.com

We may need to verify your identity before processing certain requests.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled appropriately.

13. Third-Party Websites

Our website may contain links to websites operated by third parties.

Vendascent Group Ltd is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

14. Children’s Privacy

Our website and services are intended primarily for an adult audience and are not specifically directed at children.

We do not knowingly seek to collect personal information from children through our website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services or legal requirements.

Any updated version will be published on this page with a revised “Last updated” date.

16. Contact Us

If you have any questions about this Privacy Policy, how we use your personal information or would like to exercise your data protection rights, please contact:

Vendascent Group Ltd

Email:vendascentgroupltd@gmail.com

Website:www.vendascent.co.uk

Luxury Fragrance. On Demand.